Have a read through the Direct Line Pet Insurance reviews below and you’ll see many TopCashback members who bought a policy from them through us were clearly pleased with their experience. Some offers that appear on this website are from companies from which NimbleFins receives compensation. The Company receives compensation from the third parties (Partner Insurers) included on this site which includes payment for sales generated by users clicking through buttons on this Website to the insurers site and completing a purchase.Â, We display the insurers on the insurers listing page in order of their Ranking score. Cover for advertising or reward if your pet goes missing. We like that Agria is a specialist pet insurer with a long history. Direct Line offers pet insurance for dogs and cats. Read unbiased reviews and ratings from our pet insurance customers. Direct Line Pet Insurance offers 2 types of customisable pet cover with multiple additional options available, and is underwritten by UK Insurance Ltd. (Root canals and crowns not covered. Time Limited (12 months of cover per condition), Up to £1,000 (included in the overall vet fee limit), Up to £100 (included in the overall vet fee limit), Death from accidental injury or illness – up to, Loss of pet from theft or straying – up to, Boarding fees if you have to stay in hospital – up to, Third Party Liability (dogs only) – up to, Extends cover if you take a trip overseas to one of the countries included in the Pet Travel Scheme, Repeat Tapeworm treatment – reasonable costs, Consultation fees for each separate visit to the vet, Additional out of hours fees for each separate out of hours visit, Histology fees including any handling and interpretation fees, Cytology fees, including any handling and interpretation fees, Hydrotherapy and physiotherapy (no "per session" limit on other complementary therapies), Treatment of tooth and gum disease (Advanced plans only), 3rd party liability not included (optional extra), 5 extras in 1 package (Cover for death by accident or illness, Lost Pet Cover, Advertising and Reward, Pet Boarding Fees if you're in hospital and Holiday Cancellation), Dental illness only on the Advanced, subject to regular dental maintenance, EU Travel cover (30 day maximum trip duration, max 3 journeys per period), Holiday cancellation and unwell boarding cover available, Complementary treatments (e.g., hydrotherapy, acupuncture, chiropractic, homeopathy, etc. With pet owners understandably wanting to make sure that they choose the best pet insurance company, Smart Money People is the place for independent MORE THAN pet insurance reviews. £2,500 for vet fees for travel in the EU. Who are Direct Line Travel Insurance . According to the data, Direct Line prices seem to be roughly in line with the average cost of pet insurance in the UK market. Direct Line Pet Insurance offers a comprehensive level of cover, complete with an initial discount when you buy online that means you pay for only nine months in the first year. ", "3 lumps removed from pet and 3 lots of excess removed from claim". There policies are flexible so you can customise your cover to suit you and your pet. Individual treatment limits may apply. Once the limit is reached that condition will no longer be covered. This is why we designed Waggel with only one, lifetime policy and our digital platform makes signing up and claiming so easy your pet could do it. Some people complain that kennel club insurance is expensive but you get what you pay for and they sort out your claim quickly. Pet owners can save 12.5% if they insure more than one pet on the same policy. No, Direct Line does not have Lifetime cover—their "Essential" plan is Time Limited and their "Advanced" plan is Maximum Benefit per Condition. You will get a refund of any premium paid as long as no claims have been made. Since we bought Tizzie she was covered by Petplan. Additional cover available for Advertising and rewards if your pet is lost, overseas travel cover, pet boarding fees if you are hospitalised, death cover up to £1,500, lost pet cover, holiday cancellation cover because of your pets urgent needs. Consumers should ensure they undertake their own due diligence before entering into any agreement. Our price check showed a range of £130 to £390 for Lifetime cover for a healthy, young crossbreed dog, significantly lower than average. Any house calls, out-of-hours calls or stays at the vet must be absolutely essential—and the vet must confirm that such action was necessary to prevent your pet’s condition from seriously worsening. Their customer reviews highlight a few issues and whilst you can add some nice-to-have features, there are some drawbacks to learn about before you decide if Direct Line is the best pet insurance for you. The guidance on this site is based on our own analysis and is meant to help you identify options and narrow down your choices. Agria Pet Insurance offers comprehensive Lifetime plans for lower-than-average prices. Choosing the higher excess should lower your premium, but may not be worth it if you need to claim. Started in 1985 by Peter Wood, they were the first true direct Insurer.Originally owned by Royal Bank of Scotland, the Direct Line Group was created and RBS sold their stake by the beginning of 2014. Pet insurance also often covers the value of your treasured pet, should they die due to illness, accident, be lost or even stolen. Those with older pets can insure their dogs and cats with Animal Friends, as there is no upper age limit for new policies, even Lifetime cover—but there is a 20% copay (in addition to the £99 fixed excess) for dogs aged 8+ and cats aged 10+. As well as looking at how Direct Line's car insurance policy stacks up against others, we've also analysed how customers who have recently made a claim feel about it too. Direct Line Reviews – Pet Insurance Surveys. In October 2014 our sister site, Pet Insurance Surveys, conducted a claims satisfaction survey in which Direct Line achieved an average rating of 4.3/5.0 from 25 reviews. While some reviews may have been edited to comply with our terms of use, they do not represent the opinions of Pet Insurance Review or its employees. Lifetime pet insurance, simplified Pet ownership can seem scary, but the insurance side of it shouldn’t be. Prior to NimbleFins, she worked as an investment professional and as the finance expert in Stanford University's Graduate School of Business case writing team. Read Direct Line pet insurance reviews and compare insurance providers on Compare by Review, the only comparison site that values quality over price. Yes, you can cancel your Direct Line pet insurance by calling 0345 246 8246. Pet cover can help with vet bills. Read customer reviews for Direct Line Pet Insurance which provides all customers access to PawSquad offering live chat and video calls with UK vets 24/7. One benefit of Direct Line policies is that they're relatively stripped back, which can help to lower the premium for pet owners who really just want vet health cover. We review the policies & find out what they include and how much they cost. Bills for our vet direct line insurance a claim until just fill … Other complementary therapies have no specific limits, but just come out of the overall vet fee limit. Death Due to Illness cover stops once your pet turns 11. This ensures insurers with a more statistically valid review score appear ahead of those with only a few reviews.Â, We receive payment from advertisers to feature in emails we send to users who have opted in to receive offers from third parties. There is no excess increase for older pets. Direct Line started selling car insurance from a single call centre in Croydon. While a lower premium is certainly attractive, remember that you'll pay more towards vet fees (and Direct Line will pay less) if you opt for a higher excess. and are considered as one condition—for example, if your pet has an ailment with one eye, then after 12 months NEITHER eye will be covered for that ailment. United Kingdom United States of America Australia Canada Germany New Zealand Ireland India South Africa The World’s Price Comparison Website. Direct Line offers two pet insurance policies: one Time Limited and one Maximum Benefit, offering £4,000 and £8,000 of cover, respectively. Of course, it is important that you always take the time to do your research before you invest in pet insurance to make sure you are getting the best coverage for the best possible price. If you want a Lifetime plan (generally considered to be the best/safest type of pet insurance) then you'll need to look elsewhere. The cost for a young, healthy crossbreed dog is around £350 per year for a plan with £6,500 of vet cover and a £95 fixed excess + 10% copay; a British Shorthair with an £85 excess + 10% copay would cost around £325 for the same level of cover. ","formType":"Insurance","onCurrent":true,"options":[{"label":"Car Insurance","url":"https:\/\/quote.nimblefins.co.uk\/car-insurance?id=76f4ecd6e1ca7c2f442633593566fdaa","value":"car"},{"label":"Home Insurance","url":"https:\/\/quote.nimblefins.co.uk\/home-insurance?id=76f4ecd6e1ca7c2f442633593566fdaa","value":"home"},{"label":"Motorbike Insurance","url":"https:\/\/quote.nimblefins.co.uk\/bike-insurance?id=76f4ecd6e1ca7c2f442633593566fdaa","value":"motorbike"},{"label":"Pet Insurance","url":"https:\/\/www.nimblefins.co.uk\/redirect?link=https%3A%2F%2Fwww.comparecover.com%2Fxml%2Faffiliate.cfm%3Faffiliate%3Dnimblefins%26affiliatenumber%3D223%26type%3Dpet","value":"pet"},{"label":"Travel Insurance","url":"https:\/\/www.nimblefins.co.uk\/redirect?link=https%3A%2F%2Fwww.comparecover.com%2Fxml%2Faffiliate.cfm%3Faffiliate%3Dnimblefins%26affiliatenumber%3D223%26type%3Dtravel","value":"travel"}],"title":"Compare Cheap Pet Insurance"}, "Was no fuss, sent off claim form and received payment, within two weeks.". I have now noticed that "Any claims that exceed the policy limit" are not covered. We've scoured through hundreds of reviews to see what real customers have to say. Policyholders have up to 12 months from the first treatment of a condition in which to submit claim forms and supporting documents. Due to this, many vets are accustomed to submitting claims on behalf of pet owners, which can save you a lot of hassle—plus you get a full 12 months to submit claims for reimbursement. Read customer reviews for Direct Line Pet Insurance which provides all customers access to PawSquad offering live chat and video calls with UK vets 24/7. Get a pet quote. Real reviews from real people. In addition to the above mentioned features, Direct Line imposes certain "inner limits" that fall within the vet fee limits. In December during the COVID-19 lock-down, instead of contacting my insurance, I'd received a letter stating legal action will be taken against me as Direct Line hadn't received their outlay payment from my insurance and due to it's my fault I'm held responsible to PAY UP. It is this compensation and the payment for each policy bought from our Partner Insurers that enables Company to provide you with services at no cost. Legal and General Pet Insurance offer 3 different levels of insurance for your dog. Here is a sample of customer comments so you can get an idea of a representative customer experience: "Never had to make a claim before until just recently and direct line made it so stress free and dealt directly with our vet leaving us to spend the time looking after our dog whilst she recovered. Ranked. Each insurers Rank is calculated using a “weighted average” calculation which accounts for the overall rating out of 5 given in each review received for that insurer and the number of reviews for that insurer as a proportion of all reviews received. Dental treatment included in the £15,000 of vet fee cover. This compensation may impact how and where offers appear on this site (for example, the order in which they appear). To get a Direct Line pet insurance quote, click here or call 0345 246 8705—but before calling keep in mind that buying online is cheaper, because you'll get 12 months for the price of 9 (the first year). For example, if your pet incurs £300 of vet bills for an ear infection at age 2, they still have £7,700 of vet cover left over to treat another ear infection, regardless of when it occurs—even years later. For further information about how the rating of 3.7 out of 5 was arrived at please see Direct Line Pet Insurance – How Good is it? This review of Direct Line Pet Insurance policies by The Pet Insurance Guide published in March 2015. They're able to charge lower premiums by having the pet owner pay a 10% copay in addition to the fixed excess (of £95 or £160 for dogs, £85 or £160 for cats). Reviews that appear on this site are based on our own analysis and opinion, with a focus on product features and prices, not service. In that case, up to £110 towards out of hours fees would be covered. While the average cat or kitten might be bought for less than £50 – often they are free to a good home – pure-bred pedigree cats can have a value measured in the hundreds and even thousands of pounds, as can many dogs. Direct Line cover dental injury on both of their plans, but only their "Advanced" plan covers dental illness (e.g., tooth decay, gum disease, etc.). There are three ways to make a pet insurance claim with Direct Line: over the phone (0345 246 8496), email or post a claim form (. Third Party Liability cover is available for dogs up to £2.5million. Pet-Insurance.co.uk Reviews. £6,000 of cover for loss, theft or death. While Direct Line has earned 4.2 stars out of 5 at Trustpilot, these reviews reflect a mix of all of their insurance products, from car to home to travel to pet. The issue has been thrust into the public eye due to the custody battle between Ant McPartlin and Lisa Armstrong over their dog Hurley. ", "My dog had a trauma to a tooth, Direct Line wouldn't pay out anything towards my £3,000 bill. That is, they will pay a maximum amount for certain procedures or tests. My Veterinary Surgeon and the view of the Drug manufacturer have been declined by a veterinary nurse at Direct Line!!! Only available for dogs up to 9 years old and cats up to 11 years old; You must provide evidence of the amount you paid/donated for your pet or else you will only get £35 for a cat or £70 for a dog, Reimbursement of purchase price of your pet (up to £1,500), if he/she dies due to accident. Today, you can buy home, pet, travel, life, breakdown, landlord and business cover direct from us - online, or over the phone. You pay this excess once for every new condition. Additionally, owners of older pets must contribute more towards vet bills, through the addition of a 20% copay. ValuePenguin is not in control of, or in any way affiliated with, the content displayed on this website. Protect your dog or cat today. Cover available from 8 weeks of age to 11 years (up to 6 years for some breeds of dogs). We strive to provide a wide array of offers, but our offers do not represent all available pet insurance companies or products.Â, All information displayed is summarised from the insurers’ sites and all indicative costs and policy limits are subject to exclusions and conditions. We do not advise or tell you which product to buy; undertake your own due diligence before entering into any agreement. Our price checks also showed that the Overseas Travel package added around £13 per year and the 5 in 1 package added around £110 per year to the young, crossbreed dog's insurance quote. People who mentioned Direct Line themselves left comments such as “great service, great price”, “excellent from start to finish” and “very easy to deal with, would recommend”. We compared this insurer to other similar insurers so you can see which may be more suitable for you. Animal Friends Pet Insurance is a specialist pet insurer, whose plans stand out for lower-than-average premiums (partially achieved through per condition limits, even on Lifetime plans) and they publicly state on their website that they don't penalize for claims by increasing premiums upon renewal. Do not believe the hype, They will do anything they can to avoid paying!!! PetPlan policies include dental illness and injury but don't cover euthanasia. NimbleFins is a research and data-driven personal finance site. As you can see in the table above, by claiming once per year a policyholder would be better off with the lower excess—the additional amount paid per claim through a higher excess more than offsets the savings achieved from a lower premium. Bottom Line: If you're very price conscious, you'll probably find a lower premium and better value with Animal Friends plans with the option of Lifetime cover. However, older pets (i.e., dogs aged 5 or 8 depending on breed, cats aged 10) are not eligible for new Lifetime policies and can only sign up for a Time Limited policy. Direct Line offers a wide range of financial products including home, car, travel and pet insurance. Queried this insurance is direct line pet reviews we never had a direct line pet insurance review compiles the treatment arises during a vet. Read more on LinkedIn. What does Direct Line offer? Direct line had never contacted me regarding this claim as this was dealt with through my insurance. Direct Line offers insurance for cats, dogs and horses - this review specifically looks at its cat and dog policies. {"applyCallToAction":"Get Quotes","defaultSelectedItem":"pet","description":"Pet cover can help with vet bills. Compare all the major pet insurers’ policies to find just the right one for your pet… Pet Insurance Review are committed to publishing reviews which are the reviewer’s own opinions and experiences with their insurer. They do not sell a Lifetime pet insurance plan. Direct Line is probably one of the best known and innovative UK Insurers. There are multi pet discounts and you can submit claims online with Direct Line happy to deal with your vet direct. ", "Price hikes following claims and pet turning 10 yrs old. As a result the Trustpilot overall score isn't an indication of how their pet insurance performs specifically. Direct Line offer pet insurance policies designed to help keep your beloved pet safe and sound. Direct Line's Essential cover will cover new conditions for up to 12 months from the first date of treatment, with a vet fee limit of £4,000. The Direct Line Group owns several well-known brands, including Churchill (of nodding-dog fame). 14 of 18 insurers by customers. We make every effort to ensure the information is correct but cannot be held responsible for any inaccuracies. Â, Direct Line Pet Insurance provide all dog and cat pet insurance customers access to PawSquad offering live chat and video calls with UK vets 24/7 and their policies are flexible so you can customise your cover to suit you and your pet. £80 excess for vet fees for cats and £95 excess for vet fees for dogs. Independent Direct Line Pet Insurance Pet Insurance review at Which Way To Pay. Here are the two Direct Line policies on offer: Pet owners can choose a fixed excess of £95 or £190 for dogs, or £80 or £160 for cats. What’s more, it also offers a 12.5% discount for insuring more than one pet under a pet policy. Bottom Line: If you want a Lifetime plan but are worried about the cost of the premium, Agria can be a good option—but you'll have to pay a larger share of any vet bills that arise due to the copay. 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